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Contact Us

Contact Us

Let Us Help You

Have a question?

Submit your question using this form, and we will reply via phone or email within one business day of receipt of your message.

Write to Us

Need an appointment?

Submit your request and a branch associate will be in touch to confirm your date and time.

Request an Appointment
Card Services

  • For MB&T Debit Cards

    For debit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call:

    (805) 963-7511 Option 0, Mon-Fri 8am-6pm
    (805) 963-7511 Option 2, after hours

    For fastest service, please have your full debit card number ready.

  • For MB&T Credit Cards (Consumer & Business)

    For credit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call:

    (855) 256-9153 24/7 support

    For fastest service, please have your full credit card number ready.

Looking for the ability to control your card from your MB&T Mobile app? Go to the menu in the app and select CardControl. With CardControl you can turn your MB&T debit and credit cards on and off in real time, control transactions by category, location and/or dollar amount, and set purchase alerts!

Download our mobile app to get started today!*

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* Montecito Bank & Trust does not charge for the Mobile Banking service; however, your wireless provider may charge for Internet access and text messages. Please check with your wireless provider.
Card Services Travel Notification

Let us know when and where you are traveling before you go so we can place a flag on your debit and credit cards to ensure they stay active. You can let us know of your plans in three different ways.

Notify Us in Online Banking

  1. Log into MB&T Online Banking via mobile or desktop.
  2. Navigate to More Options.
  3. Select Secure Forms, then Card Travel Notification.

Call Us

Contact our Service Center at (800) 348-0146, M-F, 8am-6pm and ask about Card Travel Notifications.

Write Us

Use our Online Request form below and we will follow up with you.

Under Category select "Credit Card Services" or "Debit Card Services".

Under Subcategory select "Travel Notice".
Wire Information

  • Incoming Domestic

    Beneficiary Bank: Montecito Bank & Trust
    Routing Number: 122234783
    Beneficiary Customer: Name(s)
    Beneficiary Account number: Provide account number

  • Incoming International

    Beneficiary Bank: Montecito Bank & Trust
    SWIFT Code: MBTRUS62
    Beneficiary Customer: Name(s)
    Beneficiary Account number: Provide account number

Departments

  • Bank Administration

    1010 State Street
    Santa Barbara, CA 93101
    (805) 963-7511

  • General Inquiries/Mailing Address

    P.O. Box 2460
    Santa Barbara, CA 93120


  • Commercial Lending

    Call (805) 963-7511 or
    Contact us using the Online Request form on this page.

  • Online Banking Support

    Call (800) 348-0146 or
    Submit questions using the Online Request form on this page.
    Hours of Operation: Monday-Friday 7am-6pm Pacific Time

Branches To speak to a Customer Service representative please call (805) 963-7511 or (800) 348-0146

To find a location click here.

Online Request Form

Submit your question using this form, and we will reply within one business day of receipt of your message. We cannot respond to requests for specific account information via email. Please consider using Secure Message through online banking for these types of requests.

If your inquiry is related to volunteers, please complete and submit our Volunteer Request Form.
If your inquiry is related to sponsorship or grant requests, please complete our Donation Request Form.



Preferred contact method:
Preferred time to contact:

This 'Contact Us' form is for general information, comments and questions. For your protection, please do not send private or sensitive information via this form (for example, your account number, online banking username, social security number, etc.).

All branches are open for full-service banking Monday-Friday, 9am-5pm. Hours at walk-up window and drive-up locations are weekdays from 9am-5pm. To speak to a Customer Service Representative please call (805) 963-7511 or (800) 348-0146, Monday-Friday, 8am-6pm.

What can we help you with?

MB&T Secure Mail

Please use our Secure Mail service for sending emails to MB&T associates concerning personal or business banking matters, when confidential information is involved. This includes cases when we request you to send us documents or other financial information. Keeping your data safe is our top priority.

How to use MB&T Secure Mail

  1. Open MB&T Secure Mail
  2. Enter your email address when prompted, then click Continue.
  3. Fill in the registration information (be sure to remember this password), then click Continue.
  4. A verification email has been sent to your email address. Click the link in this email to activate your account.
  5. After your account has been verified, click Continue.
  6. When presented with the secure email form, enter the email address of the recipient in the "To" field (1). You can attach a file by clicking Attach a file (2), then click "Add+". After you finish your message, click Send (3).
Secure Mail Guide

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