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Fraud Text Alerts

Card Fraud Text Alerts

We proactively look out for unusual transactions on your credit and debit cards to stop fraud in its tracks. We’ll let you know as soon as we flag an unusual transaction by sending a text notification.

All MB&T Credit and Debit Card clients are automatically enrolled in this service.

  • Text back “YES” if the transaction is valid. Your card will remain active, and no further action will be necessary.
  • Text back “NO” if the transaction is fraud. We will put a block on your card to keep your account safe until you’re able to contact Card Services to review your recent transactions and order a new card.
Shows the screen of phone with suspicious activity message: Montecito Bank & Trust Fraud Alerts: Did you attempt transaction on debit card ending 1234 at Trader Joe's in CA for $163.42. Reply YES or NO. YES response followed by Montecito Bank & Trust: Thank you for your response. We'll continue to monitor your card for unusual activity. Shows the screen of phone with suspicious activity message: Montecito Bank & Trust Fraud Alerts: Did you attempt transaction on debit card ending 1234 at Trader Joe's in CA for $163.42. Reply YES or NO. NO response followed by Montecito Bank & Trust: You've indicated an unauthorized charge on your card ending 1234. A temporary hold may have been placed on your card. Please call immediately 1-877-273-5740.

Want more transaction alert options? CardControl through the MB&T Mobile App gives you instant control over how your card is used, including the ability to set up custom transaction alerts delivered right to your mobile phone.

Learn more

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