Fraud Text Alerts
Fraud text alerts provide you with instant notification of suspicious activity on your debit card transactions. Sign up today to get real-time notifications so we can help prevent fraudulent activity on your account!
Steps
- Add or update your cell phone number by signing on to your online banking account or contact us at 805-963-7511 and ask to be enrolled.
- After adding a cell phone number to your account, you will automatically receive a Fraud Alerts activation text asking you to confirm your enrollment.
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The next time our system detects suspicious activity on your account, you will receive a text asking you to confirm if you attempted the transaction via text.
- If you reply “NO,” you will receive a text requesting that you call (877) 273-5740 to address the fraudulent transaction(s).